How Starlink Handles Snow, Ice, and Heavy Rain

Heavy precipitation can interrupt a satellite link even when the installation is intact. Check the Starlink app's status and interruption history, and compare the timing with the weather. If service returns and there is no damage indication, changing router settings is unlikely to address the weather event.

If there is a damaged cable, moving mount, damaged power equipment or water at an indoor entry, investigate that physical issue before treating it as a routine outage.

On supported hardware, open the Starlink app's settings for the terminal and look for Snow Melt. Read the available modes and choose the one appropriate to your conditions. Menu availability depends on the selected hardware and software. Snow-related heating increases the power budget; include it when planning battery operation.

Do not scrape the dish, apply a heater or pour hot water over it. Keep access to the dish clear in the site plan, but inspect it from a safe position during a storm.

• Look for a changed dish position, loose support or damaged terminal surface.
• Check whether sliding roof snow can strike the dish or cable.
• Look for hanging ice loading a cable, blocked drainage or a disturbed wall entry.
• Record photographs before moving damaged equipment.

A terminal's published wind performance is not the rating of your entire mount, roof or pole. Follow the mount and building requirements, and have uncertain damage assessed before remounting.

Check that the mount remains secure, the route is intact and the terminal is aligned as directed by its app. If repeated outages continue in clear weather, save the timestamps and status messages and use the troubleshooting guide. For roof damage, coordinate removal and roof repair before putting the equipment back.

• Protecting Starlink From Weather and Power-Surge Damage
• Replacing a Roof When Starlink Is Already Installed